Mobile Response Supervisor

About the company:

Churchill Support Services are one of the UK’s leading Security and Facilities Management organisations. The people within our organisation are what make us stand out amongst our competitors and this is why we ensure that our people’s wellbeing is at the forefront of our business.

From the moment you apply to work for us, we strive to offer a working environment that makes our employee’s feel valued and motivated. Whilst offering competitive rates of pay, we also consider other factors, such as work/life balance, culture, training and career progression.

We succeed because we employ people who share our company’s core virtues of putting People First, displaying Passion in our work and showing Humility when it matters.

About the role:

We are currently seeking a professional and highly competent individual to join our Mobile Response Team. Working as a Mobile Response Supervisor, you will be in a pivotal position within the company, liaising directly with customers, suppliers and employees. Reporting directly to the Senior Supervisor you will have many diverse and important roles and responsibilities.

Customer care and service excellence are high on the agenda and therefore it is crucial that you are able to demonstrate your understanding and experience of these key elements.

The hours for this position are based on a 4 on 4 off shift pattern working between the hours of 08:30am – 08:30pm, with the availability for overtime.

Duties and responsibilities:

• Conducting regular, scheduled Locks/Unlocks on behalf of our clients.
• Responding to alarm activations.
• Developing strong working relationships with clients and colleagues.
• Completing regular mobile patrols of client’s premises.
• The training and development of security officers.
• Managing and maintaining the safeguarding of keys in accordance with the policy, ensuring that all keys remain tagged and stored in a secure place.
• Conducting regular reports to be sent to our control team, management and clients.
• Working with the relevant authorities.
• Conducting regular KPI and welfare visits of our security officers.

What we’re looking for:

• Valid SIA License
• Valid Driving License
• Excellent verbal and written communication skills
• Experience in a customer facing role
• Good organisational skills
• Computer literate
• High level of professionalism
• Reliable with excellent time keeping and attendance
• Ability to use initiative and be adaptable
• Ability to work effectively on your own and as part of a team

What we can offer:

• Competitive rate of pay
• Free parking
• Training and professional development
• 28 days annual leave (Pro rata)
• Company pension scheme
• Cycle to work scheme

If you meet the criteria above and are interested in working with Churchill Support Services, a leading security and facilities management organisation, ranked in the TOP 1% of ACS approved companies, then please apply today take the next step in your security career.